Introduction

At Nagpal Machinery, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an enquiry, request a quotation, download our catalogue, or communicate with us regarding our machinery and industrial solutions.

1. Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Mobile / Phone Number
  • WhatsApp Number
  • Company / Business Name
  • Country & City
  • Machinery & Equipment Requirements
  • Quantity / Technical Specifications
  • Additional information voluntarily provided by you

Technical Information

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Date & Time of Visit
  • Pages Visited
  • Referring Website
  • Cookies & Analytics Data

2. How We Use Your Information

  • Respond to machinery enquiries.
  • Provide quotations and technical estimates.
  • Process machinery orders and deliveries.
  • Offer customer and technical support.
  • Share product catalogues and updates.
  • Improve our products, services, and website experience.
  • Maintain internal business records.
  • Prevent fraud and comply with legal obligations.

3. Product & Machinery Enquiries

Information submitted through our enquiry forms may be used for:

  • Phone Communication
  • WhatsApp Communication
  • Email Responses & Quotations
  • Product Catalogue Sharing
  • Custom Machinery Discussions
  • Technical Support

4. Cookies

We may use cookies and similar technologies to improve your browsing experience and website performance.

  • Remember visitor preferences.
  • Analyze website traffic.
  • Improve website performance.
  • Enhance user experience.

You can disable cookies anytime through your browser settings.

5. Third-Party Services

  • Google Analytics
  • Google Maps
  • WhatsApp Click to Chat
  • Email Services
  • Website Hosting Provider

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information.

  • Unauthorized Access Protection
  • Data Loss Prevention
  • Secure Data Transmission
  • Encryption Protection

Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.

7. Information Sharing

We do not sell, rent, or trade your personal information.

  • Trusted Logistics & Service Partners
  • Legal Requirements
  • Compliance with Applicable Laws
  • Protection of Legal Rights

8. Data Retention

We retain your information only for as long as necessary to manage enquiries, complete business transactions, maintain records, and comply with applicable legal requirements.

  • Respond to customer enquiries.
  • Complete business transactions.
  • Maintain customer records.
  • Comply with legal obligations.

Once no longer required, information is securely deleted or anonymized.

9. International Visitors

As Nagpal Machinery serves customers globally, your information may be processed for international business communication, quotations, export documentation, machinery supply, and customer support wherever applicable.

10. Your Rights

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Withdraw your consent where applicable.
  • Request a copy of your personal data.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. The latest version will always be published on this page.

13. Contact Us

Company Details

Nagpal Machinery
Website : https://nagpalmachinery.com

Contact Information

Email : info@nagpalmachinery.com

Phone / WhatsApp : Available on Request

Consent

By using our website, submitting an enquiry, requesting a quotation, downloading our catalogue, or contacting Nagpal Machinery through our website, email, phone, or WhatsApp, you acknowledge that you have read, understood, and agreed to this Privacy Policy.